Stealth Startup
Founder
Founder role.
Ashwani Gupta.
Customer Success & Support Operations Leadership.
Customer support and operations leader with 12+ years of experience scaling support teams across SaaS, fintech and startup environments, including leadership of organisations ranging from 22 to 160+ team members.
DAM DEPLOYMENT ROLE
Customer Success & Support Operations Advisor
Functional domain: Operations / Customer Success / SaaS & Fintech
CURRENT PROFESSIONAL PROFILE
Bengaluru, Karnataka, India
This designation is a DAM-facing deployment role and does not replace the person's external professional identity.
EXPERIENCE
Home.LLC
Head – Customer Success, Support & Operations
Built and led a 22-member global support and success organisation; managed SLA performance, workforce scheduling, QA, onboarding and Product/Engineering feedback loops.
SOSKRU (Surummanda Pvt. Ltd.)
Chief Operations Officer & Enterprise Accounts Lead (Co-Founder)
Built enterprise onboarding and billing operations and scaled customer operations to 160+ employees across support, operations and sales.
SOSKRU (Surummanda Pvt. Ltd.)
Business Development Manager
Initiated and secured B2B deals and developed customer feedback mechanisms.
Azuga, Inc.
Enterprise Fleet Solution Specialist
Managed enterprise SaaS accounts, onboarding, configuration, customer success, demos, renewals and QBRs.
IDE Consulting Services Pvt Ltd.
International Project Manager
Coordinated international vendors for real-estate summits in South Africa and EMEA.
SELECTED PROFILE DETAILS
Honor / Award
Bronze Achiever
Honor / Award
MVP
Honor / Award
Sales Captain of the Month
Honor / Award
Fraud Buster
Honor / Award
Silver Achiever
GROUP RELATIONSHIPS
India · Bengaluru
The Bengaluru city page and India country page are contextual views of the same canonical person record.
PUBLIC PROFILE POLICY
DAM does not publish individual personal contact details or individual LinkedIn links on its websites.